Privacy Policy

Last updated: January 2025

1. Introduction

Burbank Electric LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our electrical services.

Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name
  • Phone number
  • Email address
  • Physical address (service location)
  • Billing information
  • Project details and requirements

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referring website
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide electrical services and respond to inquiries
  • Process requests and complete projects
  • Communicate with you about your project
  • Send service-related updates and information
  • Improve our website and services
  • Comply with legal obligations
  • Protect against fraud and unauthorized activity

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share information with third parties who perform services on our behalf, such as payment processing or email delivery.
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
  • Protection of Rights: We may disclose information to protect our rights, safety, or property.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements

Business records may be retained for up to seven (7) years as required by Florida law.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate information.
  • Deletion: Request deletion of your personal information, subject to legal retention requirements.
  • Opt-Out: Opt out of marketing communications at any time.
  • Data Portability: Request your data in a portable format.

To exercise these rights, please contact us at about@burbankelectric.org.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

12. Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Burbank Electric LLC
1001 Atlantic Ave, Suite D
Fernandina Beach, FL 32034

Phone: +1 (785) 580-6469
Email: about@burbankelectric.org